EU Consumer Affairs @EU_Consumer@respublicae.eu
Unofficial automated mirror. No copyright asserted. ∎ Working for safer and empowered EU consumers. Updates from the European Commission's Justice & Consumers DG. RT, quotes from 3rd parties & links ≠ endorsements.
Joined Apr 2022
Ever had problems when you booked a 🚘car rental via a 🏨hotel booking or ✈️airline website?
💻New EU-wide screening of websites brokering car rentals:
Only 4⃣5⃣% of the websites checked complied with EU 🇪🇺#ConsumerProtection rules.☹️
https://ec.europa.eu/commission/presscorner/detail/en/mex_22_4309#2
🐦🔗: https://nitter.eu/EU_Consumer/status/1543901540641013763
🤔📦Ever had problems trying to cancel an online subscription?
Following talks with @EU_Commission & national #ConsumerProtection authorities, @amazon has agreed to simplify the process for cancelling #AmazonPrime subscriptions.
Read more:https://ec.europa.eu/commission/presscorner/detail/en/ip_22_4186
🐦🔗: https://nitter.eu/EU_Consumer/status/1542814895372210177
🙂Great to know that EU consumers will be able to roam-like-at-home🏠for another 10 years.
Read more:
https://ec.europa.eu/commission/presscorner/detail/en/IP_22_4198
🐦🔗: https://nitter.eu/EU_Consumer/status/1542465218286174208
RT @DigitalEU: 📱 In 2017, the EU made extra mobile charges a thing of the past.
🏖️ So while you travel you don’t need to change your SIM card or turn off your #mobiledata.
With free #roaming you can use your phone to call, text & surf just like you do at home!
Discover #RoamLikeAtHome👇
🐦🔗: https://nitter.eu/EU_Consumer/status/1542049130486325249
⚠️EU #ConsumerProtection rules do not apply when buying from another consumer.
💻Since 28 May 2022, online marketplaces in the EU must clearly indicate whether the seller is a professional, or another consumer, so you can be sure of your rights👇
https://ec.europa.eu/info/sites/default/files/factsheet_on_benefit_consumers_en.pdf
🐦🔗: https://nitter.eu/EU_Consumer/status/1541456657829568512
#TikTok has agreed to changes, to make it easier for EU consumers to:
☑️identify ads (with better labelling in different languages)
☑️understand how to purchase & use coins
☑️report ads that could unfairly pressure/trick children
https://ec.europa.eu/commission/presscorner/detail/en/ip_22_3823
🐦🔗: https://nitter.eu/EU_Consumer/status/1539189235575578631
RT @ECC_web: We are providing information leaflets for refugees from #Ukraine on consumer issues such as:
✔️ Acommodation in the #EU
✔️Mobile phone services
✔️Right to basic bank account
✔️Pasenger rights
& more
Available in 🇬🇧 & 🇺🇦 here:
👉https://www.eccnet.eu/news/consumer-and-travel-rights-factsheets-available-ukrainian
@EU_Consumer @ECCPoland
🐦🔗: https://nitter.eu/EU_Consumer/status/1537815005067988994
🇪🇺 EU #ConsumerProtection authorities & a number of #DataProtection authorities have worked together to establish 5⃣ key principles on fair advertising to children.
Read the document here
➡️https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/enforcement-consumer-protection/cooperation-between-consumer-and-data-protection-authorities_en
🐦🔗: https://nitter.eu/EU_Consumer/status/1536643317290749954
RT @dreynders: Thanks to @ACCISeu for allowing me to conclude #2022ACCISConference on powering access to responsible credit. Building trust between consumers & credit operators is key to ensure credits are taken in a responsible manner and core of proposal to review Consumer Credit Directive.
🐦🔗: https://nitter.eu/EU_Consumer/status/1537087649676247042
🇪🇺 EU #ConsumerProtection authorities & a number of #DataProtection authorities have worked together to establish 5⃣ key principles on fair advertising to children.
Read the document here
➡️https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/enforcement-consumer-protection/cooperation-between-consumer-and-data-protection-authorities_en
🐦🔗: https://nitter.eu/EU_Consumer/status/1536643317290749954
Do you think that #ArtificialIntelligence systems such as chatbots are useful for helping consumers and traders resolve their disputes?
#EUHaveYourSay in our public consultation before 27 June ⤵
🐦🔗: https://nitter.eu/EU_Consumer/status/1536249512397783041
🙂We welcome @EUCouncil’s political agreement on new version of #ConsumerCredit Directive.
EU rules to ensure businesses act ethically & present credit offers to consumers in a clear way that is easily readable on digital devices.
🐦🔗: https://nitter.eu/EU_Consumer/status/1534901277322366979
We urge @WhatsApp to keep EU consumers better informed about their business model.
Users must be able to clearly understand the terms of service and how their personal data is used for commercial purposes.
🐦🔗: https://nitter.eu/EU_Consumer/status/1534480721418543105
Great news for EU consumers!🙂
RT @ThierryBreton: We have a deal on the #CommonCharger! 🇪🇺
More savings for EU consumers & less waste for the planet:
🔌 mobile phones, tablets, cameras… will have #USBtypeC
🔌 harmonised fast-charging technology
🔌 unbundling of sale of chargers
The EU general interest has prevailed!
🐦🔗: https://nitter.eu/EU_Consumer/status/1534144041503293440
@Leonie20221 However, there are also actions that EU consumers can take to protect themselves from online rogue traders. Be cautious - read product descriptions & terms of services carefully before you buy. An offer that seems too good to be true, is often a problematic offer. 2/2
🐦🔗: https://nitter.eu/EU_Consumer/status/1532000662191497224
@Leonie20221 The EU has a Regulation which gives EU Member States the power to block websites of non-EU companies that refuse to change their practices and respect EU consumer rights.
https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/enforcement-consumer-protection/consumer-protection-cooperation-network_en#howareconsumerrightsenforcedintheeu
1/2
🐦🔗: https://nitter.eu/EU_Consumer/status/1532000550186897410
RT @egelynbraun: Glad to share a new behavioural study from @EU_Commission on #darkpatterns from the #consumerprotection perspective. Main takeaway: dark patterns are highly prevalent and unfairly distort the decisions of EU consumers. https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en/format-PDF/source-257599418
🧵A thread on the key findings: (1/4)
🐦🔗: https://nitter.eu/EU_Consumer/status/1531655631534538752
📅New EU consumer rules - fit for the digital age - start to apply on 28 May.
🛍️How will this benefit consumers?
Find out more with this factsheet⤵️
https://ec.europa.eu/info/files/factsheet-new-consumer-rights-what-benefits-will-i-get_en
🐦🔗: https://nitter.eu/EU_Consumer/status/1529460722475884545
Europe Direct Contact Centre has launched helplines in 🇷🇺 Russian & 🇺🇦Ukrainian to offer advice on practical questions refugees might have.
☎️0080067891011
➡️https://european-union.europa.eu/contact-eu_uk
#StandWithUkraine #EUSolidarity
🐦🔗: https://nitter.eu/EU_Consumer/status/1527586176680468480
RT @ECC_web: Policy Dialogue on: right to repair 💚🇪🇺🔧
Yesterday, 13 young people from all over Europe discussed with Commissoner @dreynders
Felicitas & Maxime, two of our #ECCNet case handlers, were part of the group
Thank you for the fruitful exchange! 💪
🐦🔗: https://nitter.eu/EU_Consumer/status/1527308606361653256
Unofficial automated mirror. No copyright asserted. ∎ Working for safer and empowered EU consumers. Updates from the European Commission's Justice & Consumers DG. RT, quotes from 3rd parties & links ≠ endorsements.
Joined Apr 2022
