RT by @catherinerowett: We have an awesome Citizens Advice worker at our foodbank. Sometimes overhear her helping clients.
The benefits system is a nightmare to negotiate, even for the switched on and IT savvy. For many, it's an impossible ordeal.
Can't help feeling it's by design.

🐦🔗: https://nitter.cz/Redpeter99/status/1717790832726528184#m

[2023-10-27 06:30 UTC]