The Head of #EULEX's Press and Public Information Office gave a lecture on:
➡️ comms crisis management & its phases
➡️ the importance of transparent communication & active listening
➡️ disinformation
➡️ reputational management

at the "#NATO Strategic Communication Course".

🐦🔗: https://n.respublicae.eu/EULEXKosovo/status/1599706533339664384