When everything is digital, how do citizens manage to use public online services?
In Latvia 🇱🇻, the staff of public libraries is helping people who need to apply online for the heating allowance, and who are not digitally skilled.🐧
Read more: https://bit.ly/3Rnd7dQ
🐦🔗: https://n.respublicae.eu/DigitalSkillsEU/status/1621074620924452864