Our top inquiry topics in 2021:

📂 29% transparency and accountability (e.g. access to documents)
👐 26% culture of service
📑18% proper use of discretion (e.g. infringements)
📚 12% respect for procedural rights
👨‍👩‍👧‍👦11% respect for fundamental rights

🔗 https://www.ombudsman.europa.eu/doc/annual-report/156017?utm_source=some_EO&utm_medium=tw_organic&utm_campaign=AR2021_summerposts

🐦🔗: https://nitter.eu/EUombudsman/status/1557276784743387136