EU Consumer Affairs @EU_Consumer@respublicae.eu
Unofficial automated mirror. No copyright asserted. ∎ Working for safer and empowered EU consumers. Updates from the European Commission's Justice & Consumers DG. RT, quotes from 3rd parties & links ≠ endorsements.
Joined Apr 2022
In 2021 we invited companies to make pledges to:
✅further support #sustainableconsumption
✅help consumers make more green choices.
What actions have the pledging companies taken so far?
📚Read the EU Sustainable Consumption Pledge progress reports:https://ec.europa.eu/info/policies/consumers/consumer-protection-policy/sustainable-consumption-pledge_en#pledging-companies
🐦🔗: https://nitter.eu/EU_Consumer/status/1549338940452241408
RT @ECC_web: 📦Do you want to send a parcel to another EU country?
Find the cheapest and most suitable delivery company with the @EU_Commission @EU_Growth's parcel price transparency tool🇪🇺
Want to know how it works?
👉https://www.eccnet.eu/news/parcel-price-comparison-tool-now-available-all-eu-languages
🐦🔗: https://nitter.eu/EU_Consumer/status/1544977615601258496
Ever had problems when you booked a 🚘car rental via a 🏨hotel booking or ✈️airline website?
💻New EU-wide screening of websites brokering car rentals:
Only 4⃣5⃣% of the websites checked complied with EU 🇪🇺#ConsumerProtection rules.☹️
https://ec.europa.eu/commission/presscorner/detail/en/mex_22_4309#2
🐦🔗: https://nitter.eu/EU_Consumer/status/1543901540641013763
🤔📦Ever had problems trying to cancel an online subscription?
Following talks with @EU_Commission & national #ConsumerProtection authorities, @amazon has agreed to simplify the process for cancelling #AmazonPrime subscriptions.
Read more:https://ec.europa.eu/commission/presscorner/detail/en/ip_22_4186
🐦🔗: https://nitter.eu/EU_Consumer/status/1542814895372210177
🙂Great to know that EU consumers will be able to roam-like-at-home🏠for another 10 years.
Read more:
https://ec.europa.eu/commission/presscorner/detail/en/IP_22_4198
🐦🔗: https://nitter.eu/EU_Consumer/status/1542465218286174208
⚠️EU #ConsumerProtection rules do not apply when buying from another consumer.
💻Since 28 May 2022, online marketplaces in the EU must clearly indicate whether the seller is a professional, or another consumer, so you can be sure of your rights👇
https://ec.europa.eu/info/sites/default/files/factsheet_on_benefit_consumers_en.pdf
🐦🔗: https://nitter.eu/EU_Consumer/status/1541456657829568512
#TikTok has agreed to changes, to make it easier for EU consumers to:
☑️identify ads (with better labelling in different languages)
☑️understand how to purchase & use coins
☑️report ads that could unfairly pressure/trick children
https://ec.europa.eu/commission/presscorner/detail/en/ip_22_3823
🐦🔗: https://nitter.eu/EU_Consumer/status/1539189235575578631
RT @ECC_web: We are providing information leaflets for refugees from #Ukraine on consumer issues such as:
✔️ Acommodation in the #EU
✔️Mobile phone services
✔️Right to basic bank account
✔️Pasenger rights
& more
Available in 🇬🇧 & 🇺🇦 here:
👉https://www.eccnet.eu/news/consumer-and-travel-rights-factsheets-available-ukrainian
@EU_Consumer @ECCPoland
🐦🔗: https://nitter.eu/EU_Consumer/status/1537815005067988994
🇪🇺 EU #ConsumerProtection authorities & a number of #DataProtection authorities have worked together to establish 5⃣ key principles on fair advertising to children.
Read the document here
➡️https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/enforcement-consumer-protection/cooperation-between-consumer-and-data-protection-authorities_en
🐦🔗: https://nitter.eu/EU_Consumer/status/1536643317290749954
RT @dreynders: Thanks to @ACCISeu for allowing me to conclude #2022ACCISConference on powering access to responsible credit. Building trust between consumers & credit operators is key to ensure credits are taken in a responsible manner and core of proposal to review Consumer Credit Directive.
🐦🔗: https://nitter.eu/EU_Consumer/status/1537087649676247042
🇪🇺 EU #ConsumerProtection authorities & a number of #DataProtection authorities have worked together to establish 5⃣ key principles on fair advertising to children.
Read the document here
➡️https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/enforcement-consumer-protection/cooperation-between-consumer-and-data-protection-authorities_en
🐦🔗: https://nitter.eu/EU_Consumer/status/1536643317290749954
🙂We welcome @EUCouncil’s political agreement on new version of #ConsumerCredit Directive.
EU rules to ensure businesses act ethically & present credit offers to consumers in a clear way that is easily readable on digital devices.
🐦🔗: https://nitter.eu/EU_Consumer/status/1534901277322366979
We urge @WhatsApp to keep EU consumers better informed about their business model.
Users must be able to clearly understand the terms of service and how their personal data is used for commercial purposes.
🐦🔗: https://nitter.eu/EU_Consumer/status/1534480721418543105
Great news for EU consumers!🙂
RT @ThierryBreton: We have a deal on the #CommonCharger! 🇪🇺
More savings for EU consumers & less waste for the planet:
🔌 mobile phones, tablets, cameras… will have #USBtypeC
🔌 harmonised fast-charging technology
🔌 unbundling of sale of chargers
The EU general interest has prevailed!
🐦🔗: https://nitter.eu/EU_Consumer/status/1534144041503293440
RT @egelynbraun: Glad to share a new behavioural study from @EU_Commission on #darkpatterns from the #consumerprotection perspective. Main takeaway: dark patterns are highly prevalent and unfairly distort the decisions of EU consumers. https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en/format-PDF/source-257599418
🧵A thread on the key findings: (1/4)
🐦🔗: https://nitter.eu/EU_Consumer/status/1531655631534538752
📅New EU consumer rules - fit for the digital age - start to apply on 28 May.
🛍️How will this benefit consumers?
Find out more with this factsheet⤵️
https://ec.europa.eu/info/files/factsheet-new-consumer-rights-what-benefits-will-i-get_en
🐦🔗: https://nitter.eu/EU_Consumer/status/1529460722475884545
RT @ECC_web: Policy Dialogue on: right to repair 💚🇪🇺🔧
Yesterday, 13 young people from all over Europe discussed with Commissoner @dreynders
Felicitas & Maxime, two of our #ECCNet case handlers, were part of the group
Thank you for the fruitful exchange! 💪
🐦🔗: https://nitter.eu/EU_Consumer/status/1527308606361653256
Making EU rules on consumer financial services fit for the digital age.🛒💻
Updated rules will give stronger #ConsumerProtection for those concluding contracts (for mortgages, consumer credit, insurance etc.) over the internet.
Read more: https://ec.europa.eu/commission/presscorner/detail/en/ip_22_2979
🐦🔗: https://nitter.eu/EU_Consumer/status/1524345778126344192
Peace is a core European value.
Something we want to see in 🇺🇦 ASAP.
#EuropeDay #StandWithUkraine️
🐦🔗: https://nitter.eu/EU_Consumer/status/1523543291756699650
RT @ECC_web: Tomorrow @EU_Commission, @europarl_en & other European institutions will open their doors to the public for #EUOpenDay 🇪🇺
Learn more about the online & offline activities offered: https://europeday.europa.eu/index_en
🐦🔗: https://nitter.eu/EU_Consumer/status/1522590834696376320
Unofficial automated mirror. No copyright asserted. ∎ Working for safer and empowered EU consumers. Updates from the European Commission's Justice & Consumers DG. RT, quotes from 3rd parties & links ≠ endorsements.
Joined Apr 2022
